Awards & Accreditations

Kimball Farms is committed to delivering high-quality care. We are accredited by The Joint Commission with the Gold Seal of Approval™, have received Five-Year CARF-CCAC accreditation from the Continuing Care Accreditation Commission, and have earned four deficiency-free state surveys at our skilled nursing care center during annual Department of Health inspections.

Recent Recognition and Awards

Year after year, we earn recognition from national quality organizations, but it is the satisfaction of our patients, residents, and families that truly means the most to us. Some of the recent accolades we have received include:

  • 2015 – My InnerView survey “Excellence in Action” award for Customer Satisfaction for the third year in a row, the only available recognition for independent living communities, Kimball Farms Life Care
  • 2015 – My InnerView survey “Excellence in Action” award for Customer Satisfaction and Employee Satisfaction, PineHill Assisted Living at Kimball Farms
  • 2015 – My InnerView survey “Excellence in Action” awards for both Customer Satisfaction and Employee Satisfaction for the seventh year in a row, Kimball Farms Nursing Care Center
  • The Joint Commission Gold Seal of Approval™ accreditation, Kimball Farms Nursing Care Center
  • 2015 – 5 Star rating from the Centers for Medicare and Medicaid Services (CMS), Kimball Farms Nursing Care Center
  • 2014 – Deficiency-free state survey, our third in four years, Kimball Farms Nursing Care Center
  • 2013 – Five Year CARF-CCAC Accreditation by the Continuing Care Accreditation Commission (CCAC), Kimball Farms Life Care Community, including Independent Living, PineHill Assisted Living, and Kimball Farms Nursing Care Center
  • 2013 – Gold – Excellence in Quality National Quality Award, Kimball Farms Nursing Care Center, from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL)
  • 2012 – Silver – Achievement in Quality National Quality Award, PineHill Assisted Living at Kimball Farms, from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL)

Top 2% of Facilities Nationwide in Patient Satisfaction

In 2015, positive feedback on National Research Corporation’s My InnerView survey placed Kimball Farms in the top 2% in the nation for customer satisfaction, with both PineHill Assisted Living and Kimball Farms Nursing Care Center ranked in the top 1% nationally.

Top 2% of Facilities Nationwide in Employee Satisfaction

Kimball Farms Life Care Independent Living placed in the top 2% nationally for employee satisfaction in 2015, according to positive feedback on National Research Corporation’s My InnerView survey. PineHill Assisted Living was in the top 3% and Kimball Farms Nursing Care Center ranked in the top 4% nationally.

CARF Accreditation for All Service Levels

CARF-CCAC awarded the Five-Year term of accreditation to Kimball Farms Life Care Community, PineHill Assisted Living Community and Kimball Farms Nursing Care Center. CARF International is recognized as the industry standard for health and human services service providers. Accreditation demonstrates that Kimball Farms has made a specific commitment to put the needs of our residents at the center of everything we do.

Kimball Farms is one of only a half-dozen senior living and long-term care providers in Massachusetts to earn this exclusive recognition. Five-year accreditation for a first time applicant is uncommon, making Kimball Farms’ achievement that much more noteworthy.

Committed to Excellence

Kimball Farms Nursing Care Center received National Research Corporation’s 2014-2015 “Excellence in Action” awards for both Customer Satisfaction and Employee Satisfaction, for the seventh year in a row. Kimball Farms Life Care and PineHill Assisted Living at Kimball Farms each earned EIA awards for every year since independent living and assisted living communities were included in the awards program. Excellence in Action awards are given to communities ranking among the top 10 percent nationally with respect to how highly residents and family members would recommend to others and employees would recommend as a place to work. Kimball Farms Nursing Care Center has consistently earned these awards for both customer and employee satisfaction since beginning participation in the program.

National Quality Award

American Health Care Association/National Center for Assisted Living (AHCA/NCAL) Quality Awards – 2013 Gold – Excellence in Quality

Gold Quality Award – Kimball Farms Nursing Care Center is one of only five centers in the country to earn a 2013 Gold-Excellence in Quality National Quality Award from the American Health Care Association and the National Center for Assisted Living. This recognizes Kimball Farms as a model of excellence in long-term care.

“The centers that have earned a Gold National Quality Award deserve to be recognized as some of the best in the nation.” –Ed McMahon, Chair of the AHCA/NCAL National Quality Award Board of Overseers

Kimball Farms Nursing Care Center joined our sister center, Linda Manor Extended Care Facility, in earning this honor, representing two of the five total Award recipients nationwide in 2013.

In 2012, PineHill Assisted Living proudly achieved Silver recognition, one of only six awarded in Massachusetts and just 55 nationally that year.The AHCA/NCAL National Quality Award is a progressive three-step process that encourages continuous learning and development of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program’s core values and concepts.The Gold – Excellence in Quality award recognizes best practices in leadership, strategic planning, customer focus, process management and results. Only 28 care centers have achieved this level of quality recognition since the program began in 1996.The Silver – Achievement in Quality demonstrates that applicants have provided an extensive assessment of their systematic approaches, performance measures, and sustainable organizational and process results that are linked to the key customer requirements, success factors, and challenges they identified in previously earning the Bronze – Commitment to Quality award.